WhatsApp BusinessComing soon

Run your WhatsApp Business number from the same inbox as everything else

Answer customers, send approved template messages, and build the forms they fill in, on the WhatsApp Business number you already own. FoPost connects to it through the official WhatsApp Business Platform.

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A WhatsApp conversation answered from the shared inbox, beside every other network

Works alongside

Your own number

Bring the WhatsApp Business number your customers already write to.

The 24 hour window

Free replies inside it, approved templates outside it, enforced for you.

Templates and forms

Submit templates for review and build flows people answer in the chat.

Shared inbox

Every WhatsApp message in the same queue as your comments and DMs

A customer writing on WhatsApp should not need a separate tab. Messages arrive in the FoPost inbox threaded by person, alongside the replies and DMs from every other network, so whoever is on duty answers from one place.

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Threaded by person

One continuous conversation per customer, with their whole history.

Media and documents

Photos, voice notes, and PDFs, sent and received in the thread.

Drafted replies

A suggested answer you approve before it sends, never without you.

The messaging window

The rule that protects your number, applied before anything sends

WhatsApp lets a business write freely for 24 hours after the customer last wrote. Outside that window only an approved template may go out, and attempting anything else is what costs a number its quality rating. That check happens on our side, so nobody on your team can trip it by accident.

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A month of scheduled posts on the publishing calendar

Window aware

The thread shows when free replies stop being allowed.

Refused, not attempted

A late free-form message is blocked here instead of rejected there.

Templates outside it

Reach past the window with a template the platform approved.

Templates

Submit a template, watch the review, send it when it clears

Template messages are how a business starts a WhatsApp conversation. Write one in FoPost, submit it for review, and see the status the platform gave it. Start from the platform's own library when you want something standard.

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A caption written once, with the post previewed as each network renders it

Real review status

Approved, in review, or rejected, read straight from the platform.

Library imports

Adapt a pre-written template instead of drafting from nothing.

Variables

Fill the placeholders per recipient when the message goes out.

Flows

Forms your customers fill in without leaving the chat

A booking, a sign-up, a support triage: a flow asks the questions as screens inside WhatsApp and hands you the answers. Build one as a form, publish it, and send it into any conversation.

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An automation recipe built from triggers and actions

Built as a form

Screens and fields, not a canvas to wire up.

Answers in the thread

What someone submitted lands on the conversation it came from.

Encrypted endpoints

Specs

What FoPost publishes to WhatsApp

Formats, limits, and how the connection works, so there are no surprises at publish time.

Formats

Shared inbox
Template messages
In-chat forms
Media and documents
Click to WhatsApp attribution

Limits

API: WhatsApp Business Platform (Cloud API)
Message limit: 4,096 characters
Media caption: 1,024 characters
Free-form replies: Within 24 hours of the customer writing
Number: Bring your own; none is sold here
Edit after publishing: No
Unpublish: No

Connection

Connect the WhatsApp Business Account and number you own, either through the guided signup or with your own account and number ids. Buying numbers, SMS, and calling are out of scope.

WhatsApp questions, answered

Do I need to buy a phone number?

No, and you cannot buy one here. FoPost connects to a WhatsApp Business number you already own and control. Buying numbers, SMS, and voice calling are outside what this does.

When is WhatsApp available?

It is in preparation. The connection depends on business verification and platform review of the messaging permissions, so join the waitlist and we will tell you the day it opens.

What is the 24 hour window?

After a customer messages you, you can reply freely for 24 hours. Once it closes, only a template message the platform has approved may go out. That is a platform rule, and we enforce it before a send rather than letting the platform refuse it.

Who pays for WhatsApp messages?

The platform bills your own WhatsApp Business Account directly for the conversations it charges for. FoPost does not resell or mark up that cost; we show you what the platform reported beside the message.

Can I send the same message to many customers?

Yes, as an approved template message to people who already have a conversation with you. Free-form bulk messaging is not something the platform allows, and we do not pretend otherwise.

Does it work with Click to WhatsApp ads?

Yes. When someone taps a Click to WhatsApp ad, the ad that earned the conversation is attached to their first message, so you can tell which campaign produced which customer.

Be first when WhatsApp connects

Starting is free. Connect WhatsApp, schedule a week of posts, and see the results before you pay.

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Plus more

Every other network FoPost supports

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